Privacy Policy

Registration and Account Creation:

1. User Registration: Users are required to provide accurate and up-to-date information during the registration process. This includes personal details such as name, contact information, and any additional information deemed necessary by The Ambassadors Hotel.
2. Account Responsibility: Users are responsible for maintaining the confidentiality and security of their account credentials, including usernames and passwords. They must not share their account information with third parties or allow unauthorized access to their accounts.
3. Account Suspension or Termination: The Ambassadors Hotel reserves the right to suspend or terminate user accounts in the following circumstances: a. Provision of false, misleading, or fraudulent information during registration. b. Violation of the hotel’s terms and conditions or any applicable laws and regulations. c. Engagement in any activity that may compromise the security or integrity of the hotel’s systems, services, or other users’ accounts. d. Non-compliance with payment obligations or fraudulent payment practices. e. Any other breach of the hotel’s policies, as determined at the discretion of The Ambassadors Hotel.
4. Account Access: Users are solely responsible for any activity that occurs under their accounts. They must promptly notify The Ambassadors Hotel of any unauthorized access or suspicious activity related to their accounts.
5. Account Termination Consequences: In the event of account termination, users may lose access to certain services, benefits, or privileges associated with their accounts. The Ambassadors Hotel shall not be liable for any loss or damages incurred due to the termination of user accounts.
6. Account Deletion: Users have the right to request the deletion of their accounts, subject to any applicable legal obligations or requirements for data retention. Requests for account deletion should be made in accordance with the hotel’s data privacy and security policies.

By registering and creating an account with The Ambassadors Hotel, users acknowledge and agree to comply with the above-stated registration and account creation terms and conditions. The Ambassadors Hotel reserves the right to modify or update these terms as necessary, and users will be notified of any such changes through appropriate communication channels.

Payment Terms:

1. Accepted Forms of Payment: The Ambassadors Hotel accepts various forms of payment, including major credit cards, debit cards, and other electronic payment methods. The specific accepted payment methods may be subject to change, and users will be notified of any updates.
2. Payment Process: When making a payment, users will be required to provide accurate and valid payment details, including cardholder name, card number, expiration date, and CVV/CVC code. Users must ensure that they have sufficient funds or credit available for the payment.
3. Applicable Fees: Users may be responsible for any applicable fees associated with their payments. These fees may include transaction fees, currency conversion fees, or other charges imposed by the payment service provider or financial institution. Users will be notified of any applicable fees prior to completing the payment.
4. Currency Conversions: In cases where the payment is made in a currency different from the hotel’s base currency, a currency conversion may be required. The currency conversion will be based on the prevailing exchange rates determined by the payment service provider or financial institution. Users should note that additional fees or charges may apply for currency conversions.
5. Obligation for Users: Users are responsible for ensuring the accuracy of their payment details and the availability of sufficient funds or credit to complete the payment. Users must comply with the terms and conditions set by their respective payment service providers and financial institutions.
6. Payment Security: The Ambassadors Hotel takes the security of user payment information seriously. All payment transactions are processed through secure and encrypted channels to protect the confidentiality and integrity of users’ financial data.

By making a payment to The Ambassadors Hotel, users acknowledge and agree to comply with the above-stated payment terms and conditions. The Ambassadors Hotel reserves the right to modify or update these terms as necessary, and users will be notified of any such changes through appropriate communication channels.

Data Privacy and Security:

1. Collection of User Data: The Ambassadors Hotel collects user data, including personal information, for the purpose of facilitating registration, reservations, and payment processing. This may include details such as name, contact information, payment card information, and other necessary data to provide the requested services.
2. Storage and Protection of User Data: The Ambassadors Hotel employs industry-standard security measures to safeguard user data against unauthorized access, loss, or theft. User data is stored securely on protected servers with restricted access. Appropriate technical and organizational measures are implemented to ensure the confidentiality and integrity of user information.
3. Use of Personal Information: User personal information is used solely for the purpose of providing the requested services, including processing payments, confirming reservations, and communicating relevant information related to the user’s stay. The Ambassadors Hotel does not sell, rent, or disclose user data to third parties for marketing purposes without explicit consent, except as required by law or authorized by the user.
4. Payment Processing: The Ambassadors Hotel partners with trusted and reputable payment service providers to process user payments. The necessary personal and financial information required for payment processing is securely transmitted and handled in accordance with applicable data protection laws and industry standards.
5. Compliance with Data Protection Laws: The Ambassadors Hotel adheres to applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) or any other relevant local data protection legislation. Users have certain rights regarding their personal data, including the right to access, rectify, or delete their information as provided by law.
6. Consent and Opt-out: By providing their personal information, users consent to the collection, storage, and use of their data as outlined in the hotel’s privacy policy and these terms and conditions. Users have the right to opt out of receiving marketing communications and can update their preferences through the provided channels.

The Ambassadors Hotel is committed to maintaining the privacy and security of user data. While the hotel takes all reasonable measures to protect user information, no data transmission over the internet can be guaranteed as 100% secure. Users are advised to take appropriate precautions when sharing their personal information online.

By using the services of The Ambassadors Hotel, users acknowledge and agree to the data privacy and security practices described above. The hotel reserves the right to modify or update these terms as necessary, and users will be notified of any such changes through appropriate communication channels.

Refund and Cancellation Policies:

1. Cancellation and Modification Requests: Users may request cancellations or modifications to their reservations by contacting The Ambassadors Hotel directly. The availability of cancellation or modification options and any associated fees or penalties will depend on the specific reservation and the terms agreed upon during the booking process.
2. Refund Eligibility: Refunds, if applicable, will be subject to the terms and conditions of the reservation and any applicable cancellation policies. Users may be eligible for a refund based on the specific circumstances of their cancellation, subject to the hotel’s discretion and any stated conditions.
3. Cancellation Deadlines and Fees: The Ambassadors Hotel may impose cancellation deadlines and associated fees based on the type of reservation, the timing of the cancellation request, and any applicable terms and conditions. Users will be notified of the specific cancellation deadlines and any associated fees during the booking process.
4. Non-Refundable Reservations: Certain reservations, such as promotional or discounted rates, may be non-refundable. These reservations are subject to specific terms and conditions that will be communicated to users at the time of booking. Non-refundable reservations typically do not qualify for refunds or cancellations.
5. Refund Request Process: Users who are eligible for a refund must follow the designated refund request process as outlined by The Ambassadors hotel. This typically involves submitting a refund request through the provided channels and providing any required supporting documentation or information.
6. Limitations and Restrictions: The Ambassadors hotel reserves the right to impose limitations or restrictions on cancellations, modifications, and refunds, especially during peak seasons, special events, or other high-demand periods. Users will be informed of any such limitations or restrictions at the time of booking.
7. Refund Processing Time: The time required for processing refunds may vary depending on various factors, including the payment method used and any necessary administrative procedures. The Ambassadors Hotel will make reasonable efforts to process refunds in a timely manner.

It is important for users to carefully review the terms and conditions associated with their specific reservation, as they may contain additional details and provisions regarding cancellations, modifications, and refunds. The Ambassadors Hotel reserves the right to modify or update the refund and cancellation policies as necessary, and users will be notified of any such changes through appropriate communication channels.

Intellectual Property Rights:

1. Ownership of Intellectual Property: All intellectual property rights, including copyrights, trademarks, logos, designs, and other proprietary materials, associated with The Ambassadors hotel’s branding, website, content, and services are owned by the hotel or its licensors. These rights are protected under applicable intellectual property laws.
2. Restricted Use: Users are granted a limited, non-exclusive, non-transferable right to access and use the hotel’s services and content for personal, non-commercial purposes. Users are prohibited from copying, modifying, distributing, displaying, transmitting, or exploiting any intellectual property belonging to The Ambassadors hotel without prior written consent.
3. Use of Hotel Branding and Logos: The use of The Ambassadors hotel’s logos, branding, and trademarks is strictly prohibited without explicit permission. Users may not create any derivative works, reproduce, display, or use the hotel’s intellectual property in any manner that could create confusion or misrepresentation.
4. Content Protection: Users must respect the intellectual property rights of The Ambassadors hotel and any third parties whose content is featured on the hotel’s website or other platforms. Users may not reproduce, distribute, or modify any copyrighted materials without proper authorization.
5. Reporting Intellectual Property Infringement: The Ambassadors hotel respects the intellectual property rights of others and expects users to do the same. If users believe that their intellectual property rights have been infringed upon, they should promptly notify the hotel with relevant details to facilitate appropriate action.
6. Reservation of Rights: The Ambassadors Hotel reserves all rights not expressly granted in these terms and conditions. Any unauthorized use of the hotel’s intellectual property may result in legal action and the enforcement of available remedies under applicable law.

Users are expected to comply with these intellectual property rights provisions and refrain from engaging in any activities that may infringe upon the rights of The Ambassadors Hotel or any third parties. The hotel reserves the right to modify or update these terms as necessary to protect its intellectual property, and users will be notified of any such changes through appropriate communication channels.

Governing Law and Jurisdiction:

1. Governing Law: These terms and conditions, and any disputes arising from or relating to them, shall be governed by and interpreted in accordance with the laws of the jurisdiction where The Ambassadors Hotel is located. This choice of law provision ensures that any legal matters will be resolved based on the laws of the specific jurisdiction.
2. Jurisdiction and Venue: Any disputes, claims, or legal proceedings arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts in the designated jurisdiction where The Ambassadors Hotel is located. This means that any legal actions or proceedings will be brought before the courts in that jurisdiction.
3. Waiver of Forum Non-Conveniens: Users expressly agree to waive the application of any forum non-conveniens doctrine or similar principles that may result in the transfer of a legal proceeding to a different jurisdiction. By accepting these terms and conditions, users acknowledge and agree that the designated jurisdiction has the appropriate jurisdiction and venue for resolving any disputes.
4. Alternative Dispute Resolution: The Ambassadors Hotel may, at its discretion, seek alternative dispute resolution methods, such as mediation or arbitration, to resolve any disputes that may arise under these terms and conditions. Such methods may be pursued prior to or in lieu of court proceedings.

Users should be aware that these governing laws and jurisdiction provisions are intended to establish the framework for resolving disputes. However, The Ambassadors hotel may also be subject to mandatory laws and regulations of the jurisdiction where its services are being provided, which could impact the application of these provisions.

By using the services of The Ambassadors Hotel, users agree to the governing law and jurisdiction provisions specified in these terms and conditions. Any amendments or modifications to these provisions will be communicated to users through appropriate channels.

Modifications and Updates:

1. Right to Modify: The Ambassadors Hotel reserves the right to modify or update these terms and conditions at any time, as deemed necessary. This includes changes to reflect legal or regulatory requirements, improvements to the hotel’s services, or any other relevant factors. Any modifications will be effective immediately upon posting the updated terms on the hotel’s website or other designated platforms.
2. Notification of Changes: The Ambassadors Hotel will make reasonable efforts to notify users of any material changes to these terms and conditions. Such notifications may be sent via email, displayed on the hotel’s website, or communicated through other appropriate channels. However, it is the responsibility of users to regularly review the terms and conditions for any updates or modifications.
3. Acceptance of Updated Terms: By continuing to use the services of The Ambassadors hotel after the modified terms have been posted, users acknowledge and agree to be bound by the updated terms and conditions. If users do not agree with the modified terms, their recourse is to cease using the hotel’s services and, if applicable, cancel any existing reservations in accordance with the cancellation policies.
4. Retroactive Application: Any modifications or updates to these terms and conditions will apply prospectively, meaning they will govern any new transactions or activities following their effective date. They will not apply retroactively to past transactions or activities unless explicitly stated.

Users are encouraged to regularly review the terms and conditions to stay informed of any changes. It is their responsibility to ensure compliance with the most recent version of the terms. The Ambassadors Hotel may provide additional instructions or requirements for accepting the updated terms if necessary.

By using the services of The Ambassadors hotel, users agree to the modifications and updates provisions outlined above.